1. When is the Maldives open for tourists?
● The Maldives opened its borders to all international
tourists on 15th July 2020.
2. Can anyone travel to the Maldives?
● Effective from 13th March 2022, PCR is no longer required to enter Maldives. However, all arriving and departing passengers via airports and seaports are required to complete the Traveler Health Declaration form within 48 hours to the flight time.
● If you are unwell or have a history of contact with a
suspected or confirmed case of COVID19 within the past 14 days and/or persons
who have a fever or respiratory symptoms such as cough, sore throat, shortness
of breath within the past 14 days, you should not travel to the Maldives. Get
in touch with us and we will assist you with amending your stay with us.
3. What can I do to protect myself while travelling?
The Centre for Disease Control and Prevention (CDC) recommends following these
steps to protect yourself and others when you travel:
● Maintain a distance of 6 feet (2 meters) between you and
others as much as possible.
● Avoid contact with anyone who is sick
● Limit contact with frequently touched surfaces, such as
handrails, elevator buttons and kiosks. If you must touch these surfaces, use
hand sanitizer or wash your hands afterwards.
● Wear a cloth face mask.
● Avoid touching your eyes, nose and mouth.
● Cover coughs and sneezes.
● Clean your hands often. It is especially important after
going to the bathroom, before eating, and after coughing, sneezing or blowing
your nose.
● Wash your hands often with soap and water for at least 20
seconds.
● If soap and water are not available, use a hand sanitizer
that contains at least 60% alcohol. Cover all surfaces of your hands and rub
your hands together until they feel dry.
(Source: CDC Website, 2020)
4. What will happen when my flight lands at the
Airport?
● All guests travelling to and from the Maldives are
required to submit a self-declarative health declaration. This traveller health
declaration has to be filled and submitted via the online portal of Maldives
Immigration, https://imuga.immigration.gov.mv. The health
declaration must be filled and submitted within 24 hours prior to departure to
the Maldives.
● When you arrive at Velana International Airport, you will
be greeted by our Airport Representative and escorted to the speedboat.
● Guests will be asked to sanitize their hands and to wear a
mask before they get in the speedboat. Guests will be given a designated seat
to ensure physical distancing throughout the journey. Our team may practice any
other necessary protocols as required by the Health Protection Agency of
Maldives.
5. Do we get tested at the Resort?
● No, we will not be testing guests upon arrival nor at
Summer Island Maldives. However, your body temperature will be checked, and
random COVID-19 tests are done at Velana International Airport by Maldivian
authorities. They may request you to do a test, which is free of charge, and if
you don’t have any symptoms, you can continue your journey as usual.
● If you exhibit symptoms at the Airport or even at the
Resort, you will be asked to do a PCR test at your expense.
● Depending on Airlines procedures, you may need to take a
PCR Test before travelling back from the Maldives which will be at your
expense.
6. What are the measures taken at the Resort to
minimize COVID-19 transmission?
● We are following the guidelines issued by the World Health
Organization and the Health Protection Authority of Maldives. All our team
members are being trained by experts in the field according to the latest
protocols.
● We will be practicing social distancing; direct
communication with guests will be minimized and instead done digitally.
● Our F&B operations have been changed to ensure that
social distancing is practiced and we are taking extra precautionary measures to
ensure food hygiene. Guests will have preassigned restaurant tables and servers
during their stay.
● Please find below links for our Health Protocol and Health
Declaration Form:
Health Protocol: https://summerislandmaldives.com/en/health-protocols
Health Declaration Form: https://summerislandmaldives.mv/health/
● Our team will be wearing appropriate PPE at all times
7. What should I do if I develop COVID-19 like
symptoms while at the Resort?
● If you develop COVID-19 like symptoms during your stay
with us, you must inform our team by calling the designated number provided
upon your arrival.
● You must stay inside your room and our in-house Doctor
will visit. Depending on the consultation, existing protocols will be followed
to ensure that this is attended to as recommended by the Health Protection
Agency of Maldives.
● If you undergo a PCR test, you must stay inside your room
until you get the test results. If the result is negative, you will be allowed
to leave your room.
8. Do you have in-house Doctor?
● Yes, we have an in-house doctor and a clinic on the
property.
09. How much is a PCR test?
● PCR Covid-19 tests can be done on the island, so guests who want a test can do so from the comfort of the resort. We charge USD 80 per person if required by the airline or home country for entry.
10. Where is the closest hospital located?
● The closest hospital is in the capital, Male’, and can be
reached by speed boat within 45 minutes.
11. Are sanitizers and face masks readily available at
the Resort?
● Yes, all guest rooms will have sanitizers, and guests will
be given a face mask upon request.
● Sanitizers will be available at all public areas at the
Resort, including restaurants, bars, fitness centre etc.
12. What is your cancellation policy, and can I change
my booking?
● If you have booked through a second or third party, please check their cancellation policies. If you have a booking directly with us or by any online travel agency, the cancellation policy will be as follows:
Flexible Cancellation Policy:
● No date change fees apply if the booking is cancelled due to travel restrictions regarding COVID-19
● Free cancellation if the booking is cancelled 48 hours prior to the guest arrival
● 100% will be charged if the booking is cancelled within 48 hours of the guest arrival
Please be informed that the cancellation policy might change
without prior notice and will be updated to our website accordingly
13. Will the swimming pool be open?
● Yes, the pool is open, and there will be a limit to the
number of guests using the pool at any given time.
14. Will the fitness center be open?
● Yes, however, guests will need to book the gym in
advance. The number of guests allowed to
use the gym will be limited, and the gym will be disinfected after each use.
15. Will the Dive center be open?
● Yes, the dive center will be open with extra health and
hygiene measures.
16. Are excursions and water sports activities
available?
● Yes, we will have excursions available with a limited
number of guests per day. Water sports activities will be available in the
island as well.
17. Will the Spa be open?
● Yes, but guests must make an appointment in advance. The
number of guests who can use the spa is limited.
18. How often would my room be cleaned during my stay?
● Your room will be cleaned once a day, at a time that is
the most convenient time you and turn down service will be provided upon
request.
19. What can I do to protect myself and loved ones
from COVID-19 during our stay?
● Follow all guidelines provided by the Resort, practice
social distancing at all times and frequently wash your hands.
20. What is the protocol if I get positive to COVID-19
during my stay?
● If a guest is positive for COVID-19, the guests will be
isolated at the Resort or taken to a government-run isolation facility
depending on their health condition and the situation, which will be confirmed
case by case.
Note: Please note that these procedures and health
protocols might change anytime, hence we would recommend to carefully read
below links for the Ministry of Health and Ministry of Tourism before
travelling to the Maldives.
